Services
IMA Solutions is a full-scale IME service provider. Our centralized facilities enables our experts to provide comprehensive IME services. At IMA, we pride ourselves in facilitating the entire process: report management, quality assurance, transcription services, client communication and coordination litigation support as well as supplying interpreters and transportation as needed. With every referral you can be assured that we will handle all the logistics so that you receive a quality defensible medical report.
We understand that success is all in the details.
Pre-Referral
- Referral triage
- Clinical / Medical advice
Referral
- Clinical coordination
- Referral intake and scheduling
- Medical documents processing
- Phone consultations
Appointment
- Examinee appointment reminders where appropriate
- Examinee satisfaction measured and improved
- Examinee informed consent secured and confirmed
- Examinee translation and transportation services
Post-Appointment
- Teleconference coordination
- Report development
- Quality assurance
- Regulatory and case law compliance
- Secure report transmission
- Accurate billing practices
Litigation Support
- Pre-Trial/Arbitration preparation and attendance coordination on tort files
- Video Deposition
- Video Link
- Expert Testimony
- Transportation Services
Other Value Add Services
- Consensus review on multi-disciplinary files
- Examinee accommodation, transportation, and interpretation where requested
Usage reports by specialty, service, average fees, total spend, etc.
Assessment Services
IME – An Independent Medical Evaluation is an objective, physical exam conducted by a physician or allied healthcare professional. In complex cases, a multi-specialty physician may be assigned to the case. The purpose of the exam is to determine the nature and extent of an injury. The findings of the examination are documented in a formal written report that address specific questions associated with the diagnosis and treatment.
Virtual IME – A virtual independent medical exam is conducted by a physician or allied professional. The platforms used are Doxy.me (created for the healthcare industry) and Zoom Pro. Claimants connect with a physician via video conferencing to ensure the safety and security of both parties under conditions where an in person assessment cannot be administered. The virtual IME involves an in-depth review of medical records and a one-on-one clinical interview with the physician. In rare circumstances, a partial virtual physical exam may be conducted by the physician when an in-person exam is not possible. The purpose of the exam is to determine the nature and extent of an injury. The findings of the examination are documented in a formal written report that address specific questions associated with the diagnosis and treatment.
Combined Assessment - A combined assessment offers a dual medical exam to assist in cases where causation and/or work capacity issues are present. This assessment involves a medical expert (Occupational Physician, Physiatrist) and a functional testing clinician who collaborate in order to prepare one cohesive report. The assessment begins with an examination and interview by the medical expert who will discuss preliminary findings with the functional testing clinician to determine the appropriate functional tests are completed. A functional exam is administered by the functional testing clinician who will compile the raw data and provide it to the medical expert to interpret. The final written report contains an opinion by the medical expert and the statistics from the functional testing, offering a comprehensive report with details on diagnoses, treatment, functional abilities and limitations to ascertain work capacity status for employability.
Medical-Legal
At IMA Solutions we provide services to the legal community through lawyers, paralegals, legal assistants and law clerks. Whether property and casualty, life and health, medical malpractice, and plaintiff or defense counsel, IMA Solutions provides unbiased medical reports across the entire Medical Legal spectrum.
IME
An Independent Medical Evaluation is an objective, physical exam conducted by a physician or allied healthcare professional. In complex cases, a multi-specialty physician may be assigned to the case. The purpose of the exam is to determine the nature and extent of an injury. The findings of the examination are documented in a formal written report that address specific questions associated with the diagnosis and treatment.
FCE
A Functional Capacity Evaluation assesses an examinee’s capabilities, limitations, motivational status, and reliability of effort based on accepted testing protocols, and is typically performed by an Occupational Therapist or Kinesiologist. The testing protocols for an FCE are designed to determine the examinee’s functional abilities and limitations in order ascertain functional status for employability. The findings of the evaluation are contained in the FCE report.
Insurers
As a Life and Health insurer, a case manager or a human resource professional, you need to understand the plan member’s medical prognosis, the required treatments and the return to work recommendations to achieve the employee’s optimal performance. IMA Solutions is here to expand the capacity of our clients enabling them to provide superior services and treatment to their plan members and employees. Our experts provide clinical diagnosis and can provide treatment plan recommendations and medical prognosis.
IME - An Independent Medical Evaluation is an objective, physical exam conducted by a physician or allied professional. In complex cases, a multi-specialty physician may be assigned to the case. The purpose of the exam is to determine the nature and extent of an injury. The findings of the examination are documented in a formal written report that addresses specific questions associated with the diagnosis and treatment.
FCE – A Functional Capacity Evaluation assesses an examinee’s capabilities, limitations, motivational status, and reliability of effort based on accepted testing protocols, and is typically performed by an Occupational Therapist or Kinesiologist. The testing protocols for an FCE are designed to determine the examinee’s functional abilities and limitations in order ascertain functional status for employability. The findings of the evaluation are contained in the FCE report.
Claims Review Committee – BC based review committee based on collective agreements in the province for long term disability appeals. A three doctor panel collaborates together to determine a majority decision based on the panels examinations and the opinions of any additional specialists. The panel is made up of one employee appointed doctor, one employer appointed doctor and an agreed upon third chairman of the committee. The parties are all bound by the final decision from the Claims Review Committee.
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Cost of Future Care Assessment – Cost of Future Care Assessment or Life Care Plan is a comprehensive report that details current and future needs and financial requirements for individuals with a catastrophic injury or chronic health care needs. The assessment includes a review of medical information; interview in the home environment; consultation with health professionals and family members; data analysis and research to understand the extent of injury and disability; and how it impacts on the individual’s daily life.
Ergonomic Assessments – IMA Solutions provides onsite ergonomic assessments at any workstation location. An experienced Kinesiologist, Occupational Therapist or Ergonomist will conduct a customized assessment that includes observation of the workplace as well as an examination of the employee regarding pain levels, work duties and practices. Ergonomic Assessments are often conducted when an individual is experiencing pain or discomfort with their job demands. The assessment analyses current working conditions to identify risk factors. Assessments provide an understanding of a workstation or home environment. Recommendations including physical changes to the form of the workstation or work area, addition of assistive equipment and suggestions on work practices and habits within the workplace will be included in a comprehensive report.
Medical Records Review – Medical Records Review determines the reasonableness and appropriateness of the medical care rendered; medical necessity of care; and causal relationships. The paper-based review, conducted by a physician with the appropriate specialty and training, examines a previous diagnostic report and is an economical way to determine if a claimant’s condition is properly documented, diagnosed and understood. The Medical File Review report can assist in fair claims resolution.
Neuropsychological Assessments – Physicians assess visio-spatial functions to rate impairments in visual perception and constructional abilities. Certified medical professionals provide a detailed opinion about an examinee’s cognitive functions based on Effort Testing. Additionally, a determination of overall perception is conducted regarding the examinees processing of sensory information. Neuropsychological Assessments cover areas such as: memory, reasoning, attention, concentration, problem solving and the speed in which the examinee is able to process information.
Vocational and Employability Assessments – Professional Vocational Assessors conduct examinations to match individuals with the appropriate available jobs. The assessor reviews the individual’s physiological and psychological medical information to make the Vocational and Employability Assessment. The Assessment will involve an investigation of the examinee’s occupational history, education, transferable skills as well as the current labour market opportunities. The resulting report will address the examinee’s current employability and the market conditions of that vocation. The Assessment will involve an investigation of the examinees’ occupational history, education, transferable skills as well as the current labour market opportunities. The resulting report will address the examinee’s current Employability in what capacity and the market conditions of that vocation.
JDA – A Job Demands Analysis examines the physical demands of the tasks or duties required in a specific job and is typically performed by a kinesiologist. JDA is designed to measure and quantify the physical strength and positional tolerances required in a specific job. The JDA report contains quantitative measurements and analytics to facilitate appropriate occupational recommendations and assignments.
